Consider the following:

• Research suggests (pdf from external site, opens in new window) that web usability issues account for $25 billion in lost sales every year.
• On average e-commerce sites could increase sales by 79% with a usability redesign (external site)
• According to Forrester Research (external site) 58% of users who experience usability problems on a website do not return.

thinkMonkeys has the expertise to make your website as usable as possible. We build all new websites with usability principles in mind. However if you have an existing website and are concerned about usability we can offer you:

• A basic usability evaluation based on observations of layout, branding, content navigation and search.
• A more in-depth evaluation involving user-testing and qualitative analysis.
• A usability tune-up where we edit the structure and content of your website directly in consultation with you.
• General usability consultancy.

Contact thinkMonkeys to find out how much we can help your organisation.